Love Willow Bend. It's close to a lot of other activities, including things for the kids. My only issue is that every time we go, the bathrooms are destroyed. No paper towels, no soap, fluid on the ground surrounding both sink and toilet (so I know it isn't all water). Anyway, this place is nice and always packed so I understand why the bathrooms are used so heavily, but they also have some high end vendors which means they can probably afford to hire more facilities employees to tend these areas. We won't stop coming for this minor issue, but it explains the loss of a star.
I went to the Macy’s here. The manager in the Women’s clothing department is very nice. A customer was being rude to her and she still served him with a smile. I was wowed by her attitude. She was calm and didn’t lose it regardless of the customer being total ahem ahem to her. I was able to find the items I was looking for. The cosmetics department didn’t have that many sales associates and it was annoying that I had to wait about 20 minutes before someone was able to help me. On the other hand, the jewelry department had plenty of associates and they all were pretty busy. An associate from a different department came over to assist me, which was great.
This mall is amazing! Great selection of retail stores and the food court variety is much better than most other malls. Upscale and very posh.
Love Willow Bend. It's close to a lot of other activities, including things for the kids. My only issue is that every time we go, the bathrooms are destroyed. No paper towels, no soap, fluid on the ground surrounding both sink and toilet (so I know it isn't all water). Anyway, this place is nice and always packed so I understand why the bathrooms are used so heavily, but they also have some high end vendors which means they can probably afford to hire more facilities employees to tend these areas. We won't stop coming for this minor issue, but it explains the loss of a star.
Things have changed. Like many malls these days, Willow Bend has lost much of what made it great. Great stores have left due to low customer traffic and ever increasing lease rates. Customers are also driven away due to a questionable element that now frequents many malls and has been empowered to do so. Collin Creek fell victim to this element and even North Park Center has fallen victim to this. So sad. I remember in my youth how wonderful and safe these malls were. On site security is useless because they are scared to engage the problems for fear of backlash. A sad reality these days. Shoppers are moving away from the malls and instead are shopping at high-end retail strip shopping centers that have not yet been taken over by this criminal element. Political correctness being put before safety and human life is our new reality.
The Shops At Willow Bend is a US Shopping Mall based in Plano, Texas. The Shops At Willow Bend is located at 6121 W Park Blvd, Plano, TX 75093, USA.
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