If you like apathetic, disrespectful employees- this is the place to shop. I asked the manager with long brown hair for help finding my size in a pair of Cole Haans and she pawned me off on some new associate who lead me around the store wasting my time. Normally the employees here offer to find the shoes I need in another store, or send it to my house, but neither option was offered to me. Then when I was leaving empty handed, the manager had the audacity to ask if I didn't find what I was looking for- You don't say! No thanks to you that is!
Great selection, brand names and prices clearly marked. No carts, which makes it difficult to try on and purchase more than three pairs of shoes. They do have bags, but they were out because of how busy they were. Great deals on accessories too. They do have a rewards program.
Note to management- customers should come first. Not your phone conversations. Every person should be afforded the decency of being offered services provided to others. You shouldn't pick and choose who you're nice to and ignore those you don't seem worthy or pawn them off on associates who haven't been trained well. I will not be back to this DSW. I hope other stores train their staff better.
Always the best quality and price little high, good customer service, slower check out service
Absolute rip off. I got a pair of nikes there for 90 bucks and saw the same exact pair at the nike store for like 70. I thought they were supposed to be saving you money, not ripping you off. Never returning.
This location is one of the better ones. I actualy got asked if I needed help like three times by very friendly sales staff. Shoe selection is good. Parking is convenient. Prices are fair. I will return to this store.
Dsw Designer Shoe Warehouse is a US Shoe Store based in Plano, Texas. Dsw Designer Shoe Warehouse is located at 801 W 15th St, Plano, TX 75075, USA.
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