Pipe broke at the connection on my side of the water meter. Called At-Ease about 6pm. Randy and assistant were out next morning and got it fixed. Good work, fast response, fair price.
The reason I am leaving a 2 star review is due to the cost. Because Randy is very good at what he does it only took him 15 minutes to replace my thermostat (a $20 part on Amazon). $325 dollars later I realized I'm in the wrong profession. Maybe I'll start my own water heater fixing company so i can also make $1000 plus as my effective hourly rate...
We called randy in to install bidets in my 4 bathrooms, he was very professional, polite & so sweet! It was a pleasure doing business with them. I HIGHLY recommend At-Ease Plumbing for everyone's plumbing needs. Will definitely be using yall for all of my plumbing needs!
So glad we found At-Ease! We've had them out a few times and have been completely satisfied every time. Professional, courteous, timely, affordable, honest.
I want to reiterate that Randy is a great guy and did a great job. I also realize not everyone would be comfortable doing what he did, but I could have easily done it myself in 30 minutes which includes the time it takes to research how to fix it. I know any form of home maintenance service is going to be very expensive, but this just seemed excessive, hence the review.
Randy came out the day I called and got the job done quickly and professionally. He even took a look at my clogged AC line as a courtesy but wasn't able to do anything with it (which is totally fine as that requires another specialized set of tools).
Great work. They were able to come out and replace a broken flange which was causing a leak when we flushed the toilet. Professional and clean. Thanks Steve and Randy..
At Ease Plumbing is a US Plumber based in Plano, Texas. At Ease Plumbing is located at 3432 Glenwood Ln, Plano, TX 75074, USA.
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